Here are some common trouble scenarios for recovering data from an internal drive in our dock: Assuming for the moment that the hard drive in question hasn’t failed completely and is not part of a RAID array, chances are our dock should be able to help access data off the drive. There are many factors that can cause data to be inaccessible. With that being said there are always scenarios where this may not be true. If you’re able to remove the drive from the computer to insert into our dock, you’re on your way to accessing the data. Our hard drive docking stations are quite useful for recovering data from a desktop or laptop computer because they support both 2.5" and 3.5" SATA hard disk drives (HDD) and solid state drives (SSD). If you are trying to set up a new blank hard drive and are encountering issues, please see this post here. The most important thing to keep in mind is that data recovery is often best left to trained technicians and anything you do to recover data on your own could make recovering the data impossible, even for a data recovery specialist. They also apply to hard disks that are installed inside your computer and potentially other docking stations/enclosures/adapters. The following steps apply to our USBC-SATA-V, USB3-SATA-UASP1, USB3-SATA-U3, and our entire Plugable Storage System lineup. The WD Drive Utilities version is 2.1.1.127 - which is the latest.Because one of the most common reasons for buying a Plugable hard drive docking station is to recover data off of a SATA hard drive from another computer or external hard drive enclosure we wanted to talk about some issues our customers frequently experience. (Thread from 2011: wdbacx0010bbk-01 does not finish complete drive test - #3 by Trainman1)
Well, there is no process that is using the drive. I mention this because I found the same question from 2011 (which is now locked) and the reply to that question was that something is using the drive that is why the scan cannot complete. I am not using Time Machine or any backup software that would interfere with the process. There’s no background process that would use my drives. I have no startup items that might run in the background other than the standard system services (macOS Monterey 12.6.1). I have ran these tests without any application running on my laptop.
Rebooted the laptop just for the heck of it (MacBook Pro). I have tried the test twice on both drives. However, the Complete Drive Test process always reports that the test was cancelled at 10%. I downloaded the WD Drive Utilities and wanted to run the Complete Drive Test on them - just for fun. I purchased both in June 2020 and in the past 2 years they served me well, no complaints so far (…knock on wood). The newer ones (product link: WD My Passport External Portable Hard Drive HDD (1 TB to 5 TB) | Western Digital) Hello, I have two identical 2TB “My Passport” drives.
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